LOCATION: 115 Durham St.N. Box 310, Suite 3A Madoc, Ontario K0K 2K0 CONTACT US: Phone:(613) 473-9009 Toll Free(800) 554-1564 Fax:(613) 473-9010 HOURS: Monday to Thursday 8:30 am to 4:00 pm Friday 8:30 to 3:00pm

Volunteer Programs

Program Assistance

We have a variety of Programs we offer to seniors in the community which require the support of volunteers. These include:

• Meals on Wheels- food preparers, drivers and assistance coordinating Socials
• Line Dancing Luncheon Assistance
• Friendly Active Living Instructors for low impact exercise.
• Home Help and Maintenance - a brokered program to assist clients with indoor and outdoor home maintenance
• Reassurance Calls to clients, providing a friendly voice and reassurance
• Friendly Visiting to clients, to spend time with an isolated senior or physically disabled adult.
• Transportation, driving clients both long and short distances to appointments, shopping and social activities.
• Diners Club, assist in preparing, serving, cleanup of meals. Entertainers are always appreciated for these events.
• Hidden Treasures, is our retail outlet for slightly loved items. We welcome volunteers to assist at the store and donations are always gladly excepted with a few exceptions.
• Office- assistance in any number of tasks
• Board Members- to support the agency mission and objectives
• Foundation Members- to assist the agency in activities and fundraising

To become a volunteer you can call the office or print the volunteer form and mail it back to us.

Volunteer Rights

As a volunteer providing services to clients of Community Care for Central Hastings, you can expect that:

1. You will be treated with dignity and respect
2. You will be treated as a co-worker.
3. You will have the support of other volunteers and paid staff.
4. You will be given a suitable assignment with consideration for personal preference, skills and education.
5. You may request help if a job is too large or strenuous.
6. You will receive guidance and direction.
7. Your comments and concerns regarding working conditions or clients, will be addressed by your supervisor.
8. You will be heard, have a part in planning and be shown respect for your opinion.
9. You will be appreciated and recognized for your service.
10. Your personal information will be kept confidential.
11. You will work in a safe environment. You may refuse to do any task that you feel to be unsafe.

Volunteer Responsibilities

As a Community Care volunteer you have the responsibility to:

1. Be sincere in the offer of the service.
2. Be loyal to Community Care for Central Hastings.
3. Maintain the dignity and integrity of the agency.
4. Maintain the standards of confidentiality regarding agency or client information.
5. Understand your volunteer role.
6. Carry out the duties promptly regarding agency or client information.
7. Participate in orientation and ongoing training.
8. Accept the guidelines and decisions of your supervisor.
9. Maintain a positive working relationship with others and work within the boundaries of the volunteer position description.
10. Refer clients to the office if they contact you directly for service.
11. Collect specified fees from clients and remit according to agency policy.
12. Decline all offers of money over the scheduled fee.