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Community Care’s Home Help and Home Maintenance programs match clients with brokered workers. Brokered workers can assist with routine household tasks, maintenance and one-time jobs.
Who is eligible?
Only registered clients are eligible for assistance through the Brokered Worker Programs. Clients must be seniors (age 60+) or adults with physical challenges.
What Type of Help is Available?
Home Help provides regular, on-going assistance with routine household tasks such as grocery shopping, meal preparation, laundry and light housekeeping.
Home Maintenance provides assistance with small, one – time chores around the house such as the installation of safety rails, minor home repairs, yard work or general clean-up in the yard or basement. This service is not intended to involve major jobs or be in competition with commercial tradespeople.
Please read this information carefully!
Who are Brokered Workers?
Brokered Workers offer a wide variety of skills. These skills may have been learned through on- the-job experience, personal interests or previous employment. Brokered Workers are often retired individuals who desire to remain active in the community. Brokered workers are not employees of Community Care; they work independently as representatives of the agency.
Screening
Individuals must meet the agency’s screening requirements prior to becoming a Brokered Worker. This screening includes a criminal reference check and a minimum of two references supplied by the Brokered Worker.
Fees
Workers follow a range of fees as approved by the Board of Directors. The client is responsible for any materials/supplies that may be required. Fees are to be paid directly to the brokered worker for the services provided, at a price the client and the worker agree upon.
Insurance
The agency does not provide insurance coverage for brokered workers. If an accident or loss should happen, the client would have to rely on the brokered worker’s insurance or the client’s own insurance coverage. Community Care is not liable for any injury or loss that occurs from the client/ brokered worker relationship.
Contracting a Worker
The brokered workers have advised that they are able to perform the work for which they are being referred. However, Community Care does not inspect work the brokered worker has done, and is not responsible for any work performed by the brokered worker. Any arrangement made for services with a brokered worker is a private agreement between the client and the brokered worker. It is the client’s responsibility to ensure that the work is completed satisfactorily.
Using the Service
Registered clients may contact Community
Care at any time to request assistance
through the Home Help or Home
Maintenance Programs.
The property where the service is provided
must be the client’s primary residence.
Workers will not provide assistance with
personal care or become involved with a
client’s financial and/ or legal matters.
For further information, please Community Care office.
